Refund and Returns Policy
At Anant Jewellers, we strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, we offer a simple and transparent return and refund process.
Return Eligibility
- Products can be returned within 3–5 days of delivery
- Items must be unused, unworn, and in original packaging
- The original invoice must be provided
Non-Returnable Items
- Customized or personalized jewellery
- Items damaged due to misuse or improper handling
- Products without original packaging or invoice
Return Process
To initiate a return:
- Contact us via phone or email within the return period
- Share your order details and reason for return
- Our team will guide you through the return process
📞 Phone: 9479604292
📧 Email: anantjewellers11@gmail.com
Refund Policy
- Refunds are processed after the product is received and inspected
- Approved refunds will be issued within 5–7 business days
- Refund will be made via the original payment method
Exchange Policy
- Exchanges are allowed for eligible products
- Subject to availability of the desired item
- If the new product value differs, the balance will be adjusted accordingly
Damaged or Wrong Product
If you receive a damaged or incorrect item, please inform us within 24 hours of delivery with photos or videos as proof. We will arrange a replacement or refund.
Shipping Charges
- Return shipping charges may be applicable unless the return is due to our error
- Original shipping charges are non-refundable